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If you have forgotten your password, several methods are available for you to access your Net-C account.

1. Answer your security question

If you have defined a security question, you can provide its answer to change your password and access your account.

You will first be asked for your date of birth.



2. Use your rescue e-mail address

If you have defined a rescue e-mail address, Net-C can send you a way to change your password and access your account.

You will first be asked for your date of birth.



3. Contact the Net-C administrator

Alternatively, you can contact the administrator and prove that you are the rightful owner of the account.